FAQs

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How long does it take for points to be credited to my account?
It takes five (5) days for points and transactions to be reflected on your account.

How can I update my personal membership information?
You can log on to www.mseedsystems.com/rewards to update your profile.  Click on my account tab, then click the Update My Profile button.

How do I change my password?
You can change your password through the following:

  1. Log in to mseedsystems.com/rewards. Click on my account, then click the Update My Profile button. Look for the Change My Password link. Wait for our email prompt or link on how to change your password.
  2. Or you may email msscloyalty@mseedsystems.com directly for your concern. Wait for our email prompt or link on how to change your password.

What do I do if I forget my password?

  1. Go to mseedsystems.com/rewards. Look for the Forgot Your Password Link at the bottom of the Log In tab.
  2. You may also request to reset your password by emailing msscloyalty@mseedsystems.com. We will send your reset password link through the alternate email you provided when you initially setup your account.

Your new password will be in effect after three (3) working days.